OCIE® Helps Protect Lenders and Servicers as CFPB Protects Borrowers

OCIE Helps Protect Your Business Investment

If the CFPB is focused on consumer protection then who is looking out for America’s lenders and mortgage servicers? OCIE Better Enterprise Content Management Solutions puts enterprise-caliber tools into the hands of lenders and servicers to help protect them from CFPB regulations. Businesses that use OCIE as their digital content archive and delivery system are prepared at any given time with a complete audit trail of communication between lenders, borrowers and vendors when fully utilizing OCIE’s capabilities.

Communications between lenders, borrowers and vendors today are all digital content in some form or another and they pass between systems to be delivered to the intended party. OCIE fits in the middle of these parties and archives all incoming and outgoing communication directed to the service. The OCIE ECM service stores content that is readily available and never off-loaded  providing fast, efficient access to the archived content. If an audit is required then your business has a clear audit history to provide to regulators.

With all of the talk about consumer protection and penalties for non-compliance, think of OCIE as “business protection”. You can rest assured that you have an affordable method of digital content management when needed.

There are many other capabilities included with OCIE besides being a compliance tool. OCIE is an affordable alternative expensive MSP report costs for instance. “It’s Your Information… Use It Wisely^®” is OCIE’s motto. Use your archived OCIE reports to generate your MSP reports at a fraction of the cost. OCIE doesn’t charge for CPU time and we provide the tools and training your office administration needs to gather those reports on their own. We can even show you how the process can be automated. OCIE is capable of even more solutions for your business needs.

Check out our website at www.ocie.net or call our office and request a free estimate or demonstration.

Small Lenders and Servicers Should Be Concerned About CFPB Too

OCIE Helps Protect Your Business Investment

New rules like the “Ability to Repay” rule, promoted by the Consumer Finance Protection Bureau (CFPB), is written to deter what the government considers “risky features”. Risky features such as loans allowing for interest-only payments or negative amortization. In general the new standards do not allow for points or fees charged to a borrower to add up to more than 3% of the loan amount either. These are only a few examples too.

With all of these new rules and the expense of implementation and tracking, small lenders can be overwhelmed by the costs and extra work involved in maintaining compliance. It is because of the overwhelming need that we offer our solution.

Donnell Systems, Inc. provides OCIE®, their Enterprise Content Management Solution , for collecting, archiving and delivering all digital interactions between borrowers, lenders and vendors. OCIE has a unique set of enterprise-caliber tools for content management, process automation and delivery that make it suitable for protecting your organization and satisfying compliance demands.

Small lenders and servicers can now afford to protect themselves when they cannot afford to neglect regulators or their customers. Donnell makes it affordable with OCIE ECM Solutions.

Note: If you are a lender, we suggest that you audit your affairs for Reg Z and General CFPB compliance. This in the long run is a lot less expensive than defending allegations brought by the CFPB and paying both penalties and attorneys.

Visit our website www.OCIE.net for OCIE Better Enterprise Content Management Solutions for business.

Building a Pro-Active Consumer Protection Strategy for Mortgage Servicing

OCIE Helps Protect Your Business Investment

Mortgage servicing and real estate markets are recovering gradually and pressures are mounting for executives to place consumers and their interests’ front and center in mortgage transactions.

Previous regulations weren't satisfactory. Traditionally, regulators based approval on mortgage originators’ credit decisions compared against the government housing agencies’ underwriting guidelines. This approval sought to ensure the safety and soundness of the banking system.

While this traditional approval is still in effect, consumer protection has been added to the mix. Consumer Finance Protection Bureau (CFPB) states that lenders must pay more attention to ensuring high levels of customer satisfaction without compromising consumer protection.

The CFPB has made it clear that they will hold lenders responsible for the actions of their employees, contractors and vendors, with substantial fines for violations. Avoiding such fines requires a deep understanding of the new rules and having a good system in place to track all correspondence, documentation and transactions between borrowers, lenders and vendors.

OCIE® is an Enterprise Content Management solution that not only archives those correspondences, documents and transactions but also helps automate workflow and make processes smooth, efficient and compliant. OCIE has a unique set of enterprise-caliber tools for content management, process automation and delivery that make it suitable for consumer protection. Or should we say business protection as well?

Not only should businesses be focused on consumer protection to satisfy new regulations, they should also focus on protecting themselves as well. Having the right system in place to track all interaction between the borrower, lender and vendor is essential in today’s mortgage servicing industry. With that in mind, is your organization ready?

Visit our website www.OCIE.net for OCIE Better Enterprise Content Management Solutions for business.

Is Your I.T. Staff Overwhelmed with Projects and Can't Get to Yours?

Starting the year off with a little fun and whimsy to get your attention. Check out OCIE if your IT department hasn't been able to help you with your data projects. We help empower the user community to do things easier and faster themselves. Let us show you how. www.OCIE.net

OCIE® Provides Solutions for Hospital's IT Efficiency

"One change that can dramatically increase operational efficiency is to simplify complex, frustrating, and outdated IT systems and replace them with processes that maximize usability, reach, and speed."

OCIE® is a more affordable solution than bigger suites and can be customized to a specific hospital's needs. Our experience and enterprise-caliber tool set make us competitive in the industry. Taking the complex and simplifying processes is a key ingredient to our success. Visit www.ocie.net for details...

Three Reasons Why IT Efficiency is Key to Your Hospital’s Survival in the New Healthcare Economy

http://electronichealthreporter.com/three-reasons-why-it-efficiency-is-key-to-your-hospitals-survival-in-the-new-healthcare-economy/

Making Better Business Decisions Faster and More Effectively with OCIE®

Business leaders are continually focusing on making faster, better decisions for that competitive edge. They receive continuous reporting from their business data systems, which may be stored in multiple locations and with multiple viewers. When new reports and consolidations are needed to support a business decision, it can be a daunting task for employees to preparing these reports. The gathering, calculating, and delivery of these reports may have costs of employee time and computer resources making it impractical to do. The result is that decisions are made with the best guess. That is big loss to the company because the history of valuable company information exists that could be used to make better decisions.

Now what if you had a better common delivery and archive solution OCIE (Online Computer Information Exchange) to extract needed data from all system output over all time to securely deliver the best answers? And most importantly do quickly without using scarce IT resources.  Since the work is done in the user department in hours using the powerful OCIE system cost are minable making it practical to make decision based on facts and trends.  The key is that the information exists.  With OCIE is accessible without OCIE it is locked up and expensive to get to.   Rather than have your employees redo all of gathering, calculating and delivery involved, they could reuse reports from any system send at any time to build new reports for business trends or statistics for better decisions. So with OCIE you reuse rather than redo making analysis faster, efficient and more affordable.

If you would like to learn how your business could reuse rather than always have to redo your reporting resources, contact Donnell Systems today about OCIE better information management solutions.

OCIE® Operational Improvements, Better Workflow, and Cross Application Information Consolidation

Workflow, loosely defined, is the set of tasks—grouped chronologically into processes—and the set of people or resources needed for those tasks, that are necessary to accomplish a given goal. An organization’s workflow is comprised of the set of processes it needs to accomplish, the set of people or other resources available to perform those processes, and the interactions among them.

Many work processes are developed on an ad hoc basis and become the standard model for getting work done in an organization through repetitious daily tasks. Report creation, billing, and various other tasks all have processes that can be automated to improve workflow. Consider which pain points you have in your organization, is there an area that you think could be improved if you had the right tool in place?...

Organizations often faced the pressure to design, or redesign, its workflows to be more efficient and effective. In many cases, the trigger for examining workflow is in response to changes in how things are done. Today, the need to think about workflow design is more pressing due to several factors, including:

• The introduction of new technologies and methodologies into the workflow process
• The challenge of coordinating various departments or processes
• Cost and efficiency pressures to improve productivity

OCIE provides the needed workflow, information management and security features so there's efficiency, productivity, and performance gained for users and customers satisfaction. OCIE enables complete security and audit-ability to support compliance. OCIE works with existing infrastructure and software to work cross platform and application. OCIE is an affordable and effective enterprise solution.

Did you know that OCIE has a solution for many operational improvements, better workflow and cross application information consolidation issues?
You are not alone. Visit our website www.ocie.net for OCIE Better Enterprise Content Management Solutions for business.

OCIE® Legacy System Maintenance and Support Prior to and During Conversion

Organizations are continuing to convert from older database systems to more reliable, robust and technologically up to date database systems. As information technology systems continue to grow and evolve, so too does the number of legacy conversion projects. Advances in software and hardware technology along with newly developed standards make it important for businesses to keep their systems updated. Modernizing your legacy application environments can make you more efficient, responsive and competitive too. You will also be better positioned to address new requirements such as cloud computing, mobility and virtualization.

Converting from a legacy system can be complex, difficult and a time-consuming process. OCIE's development team has extensive experience supporting legacy systems prior to, during and even after the conversion process. Your company can continue to run smoothly while your IT staff is busy converting to the new system of choice.

Have an old system or legacy system conversion project coming up?
Learn how OCIE supports legacy systems before, during and after conversion in four different unique and independent areas. Visit our website www.ocie.net for details.