OCIE® Helps Protect Lenders and Servicers as CFPB Protects Borrowers

OCIE Helps Protect Your Business Investment

If the CFPB is focused on consumer protection then who is looking out for America’s lenders and mortgage servicers? OCIE Better Enterprise Content Management Solutions puts enterprise-caliber tools into the hands of lenders and servicers to help protect them from CFPB regulations. Businesses that use OCIE as their digital content archive and delivery system are prepared at any given time with a complete audit trail of communication between lenders, borrowers and vendors when fully utilizing OCIE’s capabilities.

Communications between lenders, borrowers and vendors today are all digital content in some form or another and they pass between systems to be delivered to the intended party. OCIE fits in the middle of these parties and archives all incoming and outgoing communication directed to the service. The OCIE ECM service stores content that is readily available and never off-loaded  providing fast, efficient access to the archived content. If an audit is required then your business has a clear audit history to provide to regulators.

With all of the talk about consumer protection and penalties for non-compliance, think of OCIE as “business protection”. You can rest assured that you have an affordable method of digital content management when needed.

There are many other capabilities included with OCIE besides being a compliance tool. OCIE is an affordable alternative expensive MSP report costs for instance. “It’s Your Information… Use It Wisely^®” is OCIE’s motto. Use your archived OCIE reports to generate your MSP reports at a fraction of the cost. OCIE doesn’t charge for CPU time and we provide the tools and training your office administration needs to gather those reports on their own. We can even show you how the process can be automated. OCIE is capable of even more solutions for your business needs.

Check out our website at www.ocie.net or call our office and request a free estimate or demonstration.

Increase Productivity Through Better Office Workflow

Does it seem like nothing ever gets done around your office? Do projects sit idle waiting for someone to put them into production? Are there tedious tasks you perform that take up a good portion of your day? You may be the victim of poor business work flow practices.

Let’s define work flow for business. Workflow is simple the flow of work throughout a business. Good workflow practice means that jobs or projects get completed quickly and move efficiently from person to person seamlessly upon approval at each stage. In an office with bad workflow, jobs get stuck between one stage or another and completion schedules aren't met on time. Projects can sit idle and make it feel like nothing ever gets done.

So how can productivity be increased and workflow improved? It just so happens that Donnell Systems provides a good answer in OCIE® Enterprise Content Management. Using OCIE many of the daily routines in business like various accounting, reporting, and customer service tasks can be automated freeing up employees to focus on other business tasks. OCIE can be integrated with your existing business workflow and Donnell developers can find efficient and effective ways to improve that workflow so your business is more productive and profitable.

Here are a few more reasons to automate your workflow using OCIE ECM tools. Automating helps identify and eliminate errors before further tasks are complete. OCIE can be set up to halt progress temporarily and alert the right individual for further review. When you automate repeat jobs or repetitive tasks through OCIE scripts can be run against the information or data elements archived to validate, combine, arrange, transform and deliver results to the next individual or stage in work flow. Automating and improving workflow in business helps reduce costs in labor and provides quicker customer service as well.

So, whether you’re taking on new clients, selling more products or handling more customer service requests, by increasing productivity through better workflow in your business, you will notice happier and more effective employees.

To learn more about OCIE, click here to visit our website [ www.OCIE.net ] or give an OCIE representative the chance to learn more about your company and its needs by calling 800-232-3776.

Is Your I.T. Staff Overwhelmed with Projects and Can't Get to Yours?

Starting the year off with a little fun and whimsy to get your attention. Check out OCIE if your IT department hasn't been able to help you with your data projects. We help empower the user community to do things easier and faster themselves. Let us show you how. www.OCIE.net

OCIE® : Improving Employee Performance and Productivity

Regulation changes, legacy systems, customer demands and reductions in staff mean an increased demand for improving employee performance and productivity. How can you adapt and redeploy your workforce quickly to meet these challenges and stay ahead of the competition?

Workforce optimization solutions from Donnell Systems, Inc. and their OCIE solution helps banks and mortgage servicing firms optimize their greatest resource – their employees – and generate improvement of 30% or more by:

• Aligning resources and skills to meet demands

• Increasing throughput, turnaround time and quality

• Reusing rather than redoing many recurring activities

• Efficient tools for better workflow

For instance, loan processing repetitively processes large volumes of transactions on a regular basis. These processes can be simple, in/out steps (such as posting payments), or complex, multi-step, multi-touch processes spanning days, weeks, or even months (small business loans or mortgages, for example). Individuals involved in the processing of work can range from imaging specialists and data entry clerks to transaction processors, knowledge workers, and loan officers. But regardless their functions, their business goals are essentially the same — to process work as quickly and accurately as possible, at the lowest cost, meet service delivery deadlines, and help ensure customer satisfaction.

OCIE workforce optimization solutions can help financial services firms improve operational efficiency and workflow not only through systems and processes, but also by enhancing the effectiveness of their greatest resources — their employees. OCIE solutions for loan operations and other repetitive servicing functions must be designed to meet the unique challenges of these environments, including data availability and capture, complex organizational structures, cross-functional handoffs, and other important commitments.

Do you want to learn how your business can improve its employee performance and productivity?

Learn more about affordable and efficient OCIE DocVista and DataDigger products to help improve your employee’s performance and productivity. Visit our website at www.ocie.net for details.

OCIE® Operational Improvements, Better Workflow, and Cross Application Information Consolidation

Workflow, loosely defined, is the set of tasks—grouped chronologically into processes—and the set of people or resources needed for those tasks, that are necessary to accomplish a given goal. An organization’s workflow is comprised of the set of processes it needs to accomplish, the set of people or other resources available to perform those processes, and the interactions among them.

Many work processes are developed on an ad hoc basis and become the standard model for getting work done in an organization through repetitious daily tasks. Report creation, billing, and various other tasks all have processes that can be automated to improve workflow. Consider which pain points you have in your organization, is there an area that you think could be improved if you had the right tool in place?...

Organizations often faced the pressure to design, or redesign, its workflows to be more efficient and effective. In many cases, the trigger for examining workflow is in response to changes in how things are done. Today, the need to think about workflow design is more pressing due to several factors, including:

• The introduction of new technologies and methodologies into the workflow process
• The challenge of coordinating various departments or processes
• Cost and efficiency pressures to improve productivity

OCIE provides the needed workflow, information management and security features so there's efficiency, productivity, and performance gained for users and customers satisfaction. OCIE enables complete security and audit-ability to support compliance. OCIE works with existing infrastructure and software to work cross platform and application. OCIE is an affordable and effective enterprise solution.

Did you know that OCIE has a solution for many operational improvements, better workflow and cross application information consolidation issues?
You are not alone. Visit our website www.ocie.net for OCIE Better Enterprise Content Management Solutions for business.