OCIE® Better Enterprise Content Management Solutions

Friday, April 25, 2014

Increase Productivity Through Better Office Workflow

Does it seem like nothing ever gets done around your office? Do projects sit idle waiting for someone to put them into production? Are there tedious tasks you perform that take up a good portion of your day? You may be the victim of poor business work flow practices.

Let’s define work flow for business. Workflow is simple the flow of work throughout a business. Good workflow practice means that jobs or projects get completed quickly and move efficiently from person to person seamlessly upon approval at each stage. In an office with bad workflow, jobs get stuck between one stage or another and completion schedules aren't met on time. Projects can sit idle and make it feel like nothing ever gets done.

So how can productivity be increased and workflow improved? It just so happens that Donnell Systems provides a good answer in OCIE® Enterprise Content Management. Using OCIE many of the daily routines in business like various accounting, reporting, and customer service tasks can be automated freeing up employees to focus on other business tasks. OCIE can be integrated with your existing business workflow and Donnell developers can find efficient and effective ways to improve that workflow so your business is more productive and profitable.

Here are a few more reasons to automate your workflow using OCIE ECM tools. Automating helps identify and eliminate errors before further tasks are complete. OCIE can be set up to halt progress temporarily and alert the right individual for further review. When you automate repeat jobs or repetitive tasks through OCIE scripts can be run against the information or data elements archived to validate, combine, arrange, transform and deliver results to the next individual or stage in work flow. Automating and improving workflow in business helps reduce costs in labor and provides quicker customer service as well.

So, whether you’re taking on new clients, selling more products or handling more customer service requests, by increasing productivity through better workflow in your business, you will notice happier and more effective employees.

To learn more about OCIE, click here to visit our website [ www.OCIE.net ] or give an OCIE representative the chance to learn more about your company and its needs by calling 800-232-3776.

Thursday, April 24, 2014

Department of the Navy and OCIE Legacy System Support Services

Donnell Systems used it’s OCIE archive and legacy system support service to help the Department of the Navy offline and retire thousands of legacy applications. Instead of keeping legacy hardware and software supported for more than 2 years they opted to transition all historical information to Donnell’s OCIE archive. The OCIE archive provides enterprise-caliber tools for secure access, custom reporting, data extraction and transformation. OCIE became a valuable extension of their Information Technology and free their staff to focus on conversion priorities. Visit http://www.ocie.net/navsea.html for more about OCIE Legacy System Support.




Monday, March 24, 2014

MBA's National Technology in Mortgage Banking Conference & Expo 2014 Highlights

Lynn Donnell attended the MBA’s National Technology in Mortgage Banking Conference and Expo on March 18-21 in Los Angeles on the heels of an Orlando Mortgage Servicing conference. This conference was more about mortgage technology practices and trends, including automated processes, eDocuments and mobile customer solutions. Lynn was there to learn about current regulatory compliance and the technologies being offered to the mortgage servicing industry.

He concludes that OCIE® is the keeper of all interactions between lender, borrower and vendors to help protect the lender from loss mitigation and comply with regulatory compliance requirements. OCIE is a complete audit trail of all interactions whether they are in the form of documents, voice messages or other digital media archived. Lenders can quickly and easily respond to customer or auditor requests through their use of OCIE. This provides historical proof that the lender was within compliance which reduces costly fines and court costs.

Monday, February 24, 2014

MBA's National Mortgage Servicing Conference & Expo 2014 Highlights

Lynn Donnell attended the MBA’s National Mortgage Servicing Conference and Expo on February 18-21, 2014 and shares some insights about where the mortgage servicing industry is headed and the good things coming for those who are OCIE® customers. The Expo was held in Orlando, Florida this year and their theme was “Emerge. Evolve. Excel.

“Servicing is in transition. You have been valiantly working your way through a vast maze of new regulations and procedures. As you look ahead, you need to find the sustainable, efficient and effective business practices that will help you grow and thrive in the servicing market of the future.” – MBA website & brochure

Lynn was able to attend round-table discussions, listen to presentations, and speak with mortgage servicing professionals from around the country. His focus was on new servicing rules established by the CFPB and the impact on the mortgage industry. According to speakers at the convention, those servicers that fail to improve efficiency and take advantage of emerging growth opportunities may get crushed. Smaller outfits are facing tough choices right now: stay in the business, exit or turn to service providers.

There were discussions regarding CFPB rules and responsibilities as well. Mortgage servicers are more responsible for their vendors within the new regulations established. Lynn notes that OCIE is in place and well equipped to help mortgage servicers keep a complete audit trail of all borrower, servicer and vendor interactions whether through documents, images, or even audio files. These touch-points get archived in OCIE and record an unchangeable audit trail and reference for regulatory compliance and audit preparedness.


OCIE customers have already been able to respond quickly to audit requests because their complete loan transaction history is stored in an OCIE archive. When you are under pressure to meet an audit deadline, you can rest assured that reports are quick and complete using OCIE. Avoid fines and penalties because you are well prepared.

Tuesday, February 4, 2014

Is Your I.T. Staff Overwhelmed with Projects and Can't Get to Yours?





Starting the year off with a little fun and whimsy to get your attention. Check out OCIE if your IT department hasn't been able to help you with your data projects. We help empower the user community to do things easier and faster themselves. Let us show you how. www.OCIE.net

Friday, December 6, 2013

OCIE® Provides Solutions for Hospital's IT Efficiency

"One change that can dramatically increase operational efficiency is to simplify complex, frustrating, and outdated IT systems and replace them with processes that maximize usability, reach, and speed."

OCIE® is a more affordable solution than bigger suites and can be customized to a specific hospital's needs. Our experience and enterprise-caliber tool set make us competitive in the industry. Taking the complex and simplifying processes is a key ingredient to our success. Visit www.ocie.net for details...

Three Reasons Why IT Efficiency is Key to Your Hospital’s Survival in the New Healthcare Economy

http://electronichealthreporter.com/three-reasons-why-it-efficiency-is-key-to-your-hospitals-survival-in-the-new-healthcare-economy/

Making Better Business Decisions Faster and More Effectively with OCIE®


Business leaders are continually focusing on making faster, better decisions for that competitive edge. They receive continuous reporting from their business data systems, which may be stored in multiple locations and with multiple viewers. When new reports and consolidations are needed to support a business decision, it can be a daunting task for employees to preparing these reports. The gathering, calculating, and delivery of these reports may have costs of employee time and computer resources making it impractical to do. The result is that decisions are made with the best guess. That is big loss to the company because the history of valuable company information exists that could be used to make better decisions.

Now what if you had a better common delivery and archive solution OCIE (Online Computer Information Exchange) to extract needed data from all system output over all time to securely deliver the best answers? And most importantly do quickly without using scarce IT resources.  Since the work is done in the user department in hours using the powerful OCIE system cost are minable making it practical to make decision based on facts and trends.  The key is that the information exists.  With OCIE is accessible without OCIE it is locked up and expensive to get to.   Rather than have your employees redo all of gathering, calculating and delivery involved, they could reuse reports from any system send at any time to build new reports for business trends or statistics for better decisions. So with OCIE you reuse rather than redo making analysis faster, efficient and more affordable.

If you would like to learn how your business could reuse rather than always have to redo your reporting resources, contact Donnell Systems today about OCIE better information management solutions.